Terms of Service — Dalili

Last updated: 2 October 2026

These terms are an agreement between you and Fekrapps, a business registered in Algeria (registre de commerce no. 109304090209124126), which operates the Dalili mobile application.

By creating an account, you accept these terms. If you do not accept them, do not use Dalili.

Contact: support@dalili.app

1. Who can use Dalili

You must be 18 or older. You must provide a valid Algerian mobile number, which you confirm by entering a code we send you by SMS.

You may hold one account. Your username is permanent and cannot be changed.

You are responsible for keeping your password private and for everything done through your account.

2. What Dalili does — and does not do

Dalili is a directory. We list businesses; we do not employ them, vet their work, or guarantee their quality, honesty, licensing, or availability.

We are not a party to any arrangement between you and a business you find here. If you hire someone through Dalili and the work is bad, unfinished, or never happens, that is a matter between you and them. We can remove a listing, but we cannot recover your money or compel anyone to perform.

Reviews are written by users. We do not verify that a reviewer actually used the service. A verified badge on a business means we have checked the owner's identity documents — nothing more. It is not an endorsement of their work.

Use your own judgement before hiring anyone or paying money.

3. Business listings

If you create a listing, you confirm that:

• You genuinely provide the services you list
• The information is accurate and the photographs are of your own work or premises
• You hold whatever licences or authorisations Algerian law requires for your trade
• You will honour what you advertise

The number of listings and photographs you may have depends on your subscription tier, as shown in the app.

Listings appear immediately without prior review. We may hide or remove any listing that we believe is false, misleading, offensive, illegal, or in breach of these terms — and we may do so without warning where the reason is serious.

4. Reviews and conduct

You may leave one review per business, which you can edit later.

You must not:

• Write a review that is knowingly false
• Review your own business, or arrange for others to review it on your behalf
• Post content that is offensive, threatening, obscene, discriminatory, or that infringes someone else's rights
• Post someone else's personal information
• Impersonate another person or business
• Use Dalili to advertise anything outside its purpose, or to send spam
• Attempt to interfere with, overload, or gain unauthorised access to our systems

Business owners may reply publicly to reviews on their listing. Replies are subject to the same rules.

We may remove content, suspend an account, or delete it entirely where these rules are broken.

5. Dalili Coins

Dalili Coins are not money. They are a virtual credit usable only inside Dalili. They are not a currency, not a payment instrument, not a deposit, and carry no value outside the app.

Coins are bought by transferring funds to us through BaridiMob and entering the reference. Your balance is credited once we have confirmed the transfer, normally within 24 hours.

You must use your own payment method. Using someone else's account or card without their permission is fraud. Where we suspect fraud, we may suspend the account, refuse the purchase, and provide the account holder's details and verification documents to the relevant authorities.

Purchases are subject to the limits shown in the app, which vary by subscription tier. Coins do not expire.

Coins you have purchased cannot be converted back into money. They may be spent within the app.

6. Gifts

Users may send virtual gifts to businesses and to reviewers, paid for with coins.

Coins received as gifts may be withdrawn as money, subject to the conditions in section 7. Sending a gift is voluntary and final. It is not a payment for services and cannot be reversed or refunded.

7. Withdrawals

Coins received as gifts may be withdrawn under the following conditions:

• Your identity must be verified. This means submitting the documents described in our Privacy Policy and having them approved.
• Only gifts received may be withdrawn. Coins you bought yourself cannot be withdrawn.
• Gifts become available for withdrawal three days after they are received.
• A minimum withdrawal amount applies, as shown in the app.
• A fee of 20% is deducted from every withdrawal. If you withdraw 2,000 coins, you receive the equivalent of 1,600.
• Monthly withdrawal limits apply and vary by subscription tier.

Withdrawals are paid manually by BaridiMob transfer to the account you gave during verification. We aim to process them promptly but do not guarantee a specific timeframe.

We may refuse or delay a withdrawal where we suspect fraud, where verification details do not match, or where we are required to do so by law.

8. Subscriptions and paid promotion

Premium and Premium+ subscriptions are sold for a fixed period at the price shown in the app, and are paid by BaridiMob transfer with manual confirmation.

Promotional placements and notification campaigns are bought individually. Where you write the text of a promotional notification, we review it before it is sent and may refuse it. If we refuse it, you are refunded.

Paid promotion does not guarantee results. It buys visibility, not customers.

Prices may change. A change does not affect a subscription you have already paid for during its current term.

9. Refunds

Coin purchases, subscriptions, and promotions are generally non-refundable once confirmed.

We will refund where we have failed to deliver what you paid for — for example, if we reject a promotional notification you paid for, or if a purchase is credited in error.

If your account is suspended or deleted because you broke these terms, unused coins and unexpired subscriptions are forfeited.

10. Our rights

We may:

• Remove or hide any listing, review, reply, or promotional message
• Suspend or delete any account
• Change, limit, or discontinue any feature
• Change prices, limits, and fees

Where we act against your account for a serious violation, we may do so without notice.

11. Availability

We provide Dalili as it is. We do not promise it will always be available, uninterrupted, or free of faults. We may suspend it for maintenance or for reasons beyond our control.

12. Liability

To the extent Algerian law permits, we are not liable for:

• The conduct, work, or honesty of any business or user listed on Dalili
• Any loss arising from a transaction or arrangement you enter into with someone you found here
• Content posted by users, including reviews and listings
• Loss of data, profit, or business
• Service interruptions

Nothing here limits liability that cannot lawfully be limited.

13. Ending your use

You may delete your account at any time from your profile, or by writing to privacy@dalili.app.

On deletion, your listings are hidden immediately, your account is removed after thirty days, and your reviews remain visible without your name attached.

We may terminate your account where you break these terms, where we suspect fraud, or where we are required to by law.

14. Changes to these terms

We may update these terms. The date at the top will change, and where the change is significant we will notify you in the app. Continuing to use Dalili after a change means you accept it.

15. Governing law

These terms are governed by Algerian law. Disputes fall to the competent courts of Algeria.

16. Contact

support@dalili.app

Fekrapps, Algeria
Registre de commerce: 109304090209124126